
Imagine walking into a business, only to find grimy sinks, overflowing bins, and an unpleasant odour wafting from the washroom. Would you stay? Would you trust that business? Probably not. And if your own business’s washroom is anything less than spotless, you could be losing customers, credibility, and even money—without even realising it.
At LZH Cleaning Group, we don’t just clean washrooms; we protect your business from the hidden risks of poor hygiene. If you think skipping professional washroom cleaning saves you money, think again. Here are four costly mistakes businesses make when they neglect expert washroom maintenance.
Many businesses believe that having their staff clean the washrooms themselves is a cost-effective solution. Here’s why that’s a massive mistake:
According to the British Cleaning Council, poor workplace hygiene costs UK businesses over £13 billion annually in lost productivity and health-related absences. Additionally, businesses that fail hygiene inspections can face fines starting at £2,500, with repeat offenders risking closure.
A Bedford-based office thought they could handle their own washroom cleaning—until a surprise health inspection revealed serious hygiene violations. The result? A costly fine and a damaged reputation. A professional washroom cleaning service could have saved them thousands.
Would you dine at a restaurant that had filthy, foul-smelling toilets? Probably not. Customers and employees judge businesses by their washrooms, and one bad experience can be all it takes to send them running to your competitor.
A UK survey found that over 90% of customers would not return to a business with dirty washrooms. Worse, 56% would actively discourage others from visiting by leaving negative reviews.
A popular café in Bedford saw customer numbers plummet after a TripAdvisor review highlighted its ‘disgusting’ washrooms. Customers shared the review on social media, and footfall dropped overnight. After hiring LZH Cleaning Group, they salvaged their reputation—but not before losing significant business.
If your washrooms aren’t professionally cleaned, you’re inviting a bacteria infestation that can make employees and customers sick. Neglecting hygiene leads to:
Studies by the NHS show that toilet seats carry up to 50 bacteria per square inch, but shockingly, office keyboards and desks are often even dirtier due to improper handwashing. One in five people admit to not washing their hands properly, increasing the spread of germs.
Time spent cleaning is time wasted. When businesses rely on staff to handle washroom maintenance, it disrupts workflow and lowers efficiency.
A study from the Chartered Management Institute found that staff productivity drops by 10% when they are assigned non-core tasks like cleaning, and workplaces with poor hygiene see up to 30% higher absenteeism rates.
Bedford Business’s Costly Mistake
A local office forced employees to take turns cleaning the washrooms. The result? Poor morale, inconsistent cleanliness, and unhappy staff. Once they hired LZH Cleaning Group, their employees focused on their jobs, and workplace satisfaction soared.
Every day that your business operates with an unclean washroom, you’re risking financial penalties, a damaged reputation, poor health standards, and wasted productivity. The cost of neglect is far higher than the price of hiring professionals.
LZH Cleaning is Bedford’s trusted partner for washroom hygiene, ensuring spotless, fully sanitised facilities that protect your staff, customers, and business.