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Airbnb Turnover Cleaning Checklist

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Airbnb Turnover Cleaning Checklist
Airbnb turnover cleaning isn’t just “make it clean.” It’s “make it feel reset.” Guests forgive small quirks, but they don’t forgive hair in the bathroom, crumbs in the couch, or a fridge that smells like the last stay. Use this checklist to standardise your reset, tighten your timing, and cut down the misses that lead to bad reviews.

Step 1: Set your turnover standard (so it’s consistent every time)

Decide what “done” looks like before you start.
  • Same room order every clean (so nothing gets skipped)
  • Same supplies and tools every visit
  • One final walkthrough routine (always the same)
  • Photo check for key areas if you manage multiple cleaners (optional)
  • Clear rules for lost property, damage notes, and guest items

Step 2: Arrival and reset checklist (before you start cleaning)

Do a quick scan first. It saves time later.
  • Open windows briefly where appropriate (air out smells)
  • Turn on lights and check obvious issues (broken items, stains, leaks)
  • Collect rubbish and remove all leftover food
  • Gather used linens and towels (including spares guests may have used)
  • Check under beds, behind doors, and in wardrobes for left items
  • Separate “lost property” items and record them

Step 3: Bedroom checklist (clean + guest-ready)

This is where “looks clean” must also feel crisp.
  • Strip bed completely, including protectors if used
  • Check mattress and protector for stains, hair, or odours
  • Make bed with fresh linen, tight corners, aligned pillows
  • Dust bedside tables, lamps, headboard, and reachable ledges
  • Wipe touchpoints: switches, handles, remotes, bedside items
  • Vacuum floors, edges, and under the bed (where accessible)
  • Spot-clean marks on walls around beds and switches
  • Empty bins and replace liners
  • Check wardrobe: hangers tidy, no leftover items, surfaces wiped

Step 4: Bathroom checklist (the review-maker or review-breaker)

Bathrooms are where guests decide if the place is truly clean.
  • Remove hair from drains, shower, and floors first
  • Clean and disinfect toilet, seat, flush button, and surrounding areas
  • Scrub sink and taps, polish for no water marks
  • Clean mirror (no streaks)
  • Clean shower: glass, tiles, grout lines, fixtures, and screen tracks
  • Check for soap scum and mould spots (treat as needed)
  • Replace towels and bath mat neatly
  • Restock toiletries as provided (soap, shampoo, toilet paper)
  • Empty bin and sanitise bin lid
  • Mop floor, including behind door and corners
  • Final check: smell, streaks, hair, and water spots
if you miss hair once, guests assume everything else is dirty too, even if it isn’t.

Step 5: Kitchen checklist (hygiene + “no smells” standard)

A clean kitchen still fails if it smells, feels sticky, or has crumbs.
  • Remove all leftover food from fridge and cupboards
  • Wipe and disinfect benches, splashbacks, and sink
  • Scrub sink and taps, clear drain debris
  • Clean microwave inside and out
  • Clean oven fronts and touch points; spot-clean inside if needed
  • Wipe fridge handles, shelves, and door seals; check for smells
  • Wipe kettle, toaster, coffee machine outside
  • Clean dining table and chair backs
  • Check and reset dishes, cutlery, glassware (clean, dry, aligned)
  • Empty bins, replace liners, wipe bin area
  • Vacuum and mop kitchen floor, especially around bins and sink

Step 6: Living area checklist (comfort + details)

This is where hidden crumbs and hair sit.
  • Dust surfaces, shelves, and décor items (quick but thorough)
  • Wipe remotes, switches, handles, and shared touchpoints
  • Check sofa and chairs: remove crumbs, hair, and marks
  • Vacuum under cushions and along edges
  • Clean coffee table, side tables, and visible marks on walls
  • Tidy books, games, and guest info folder (if used)
  • Vacuum and mop as needed based on flooring type

Step 7: Entryway and high-touch checklist

This sets the first impression within seconds.
  • Clean front door glass/handle area
  • Wipe key safe area and keypad (if present)
  • Vacuum/mop entry floor and mat
  • Wipe light switches, railings, and commonly touched surfaces
  • Check for scuff marks on walls near entry and remove where possible

Step 8: Laundry and linen handling checklist (avoid smells and rework)

Clean linen is part of the product.
  • Bag used linens separately and remove from property promptly
  • Check linens for stains and treat before washing
  • Dry fully to avoid musty smells
  • Store fresh linen sealed or in a clean cupboard
  • Replace linen sets consistently (same folds, same placement)
  • Keep spare sets organised for quick swaps

Step 9: Restock and presentation checklist (the “guest-ready” finish)

The last 10 minutes matters more than people admit.
  • Replace toilet rolls, paper towels, dish soap as provided
  • Restock coffee/tea, sugar, and basic supplies as offered
  • Replace bin liners in all bins
  • Align cushions, straighten throws, tidy surfaces
  • Set thermostat/heating/cooling to a neutral setting (if managed)
  • Close windows, turn off lights (or leave agreed lights on)
  • Place welcome card/guidebook neatly (if used)

Step 10: Final walkthrough checklist (always do it in the same order)

This catches the misses that reviews punish.
  • Smell check: bathroom and fridge first
  • Look at mirrors and glass from an angle (streak check)
  • Check floors barefoot test in kitchen/bathroom (sticky patches)
  • Check hair check points: shower, drains, toilet base, corners
  • Check under bed and sofa edges for debris
  • Confirm bins emptied and liners in place
  • Confirm keys/lockbox reset and doors locked
  • Quick photo set for proof (optional): bathroom, kitchen, bed, entry

Turnover frequency notes (what changes the workload)

Not every turnover is equal, so plan for it.
  • One-night stays usually mean higher mess per hour
  • Families increase laundry and bathroom workload
  • Long stays increase kitchen build-up and fridge cleaning
  • Pet-friendly stays increase vacuuming and odour checks
  • Winter stays can mean more mud, wet floors, and entry cleaning
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